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Contact us
Send complaints to [email protected] with your name, order number, description of the problem and relevant photographs
or supporting evidence.

Investigation
Printuvi will review the order, artwork/proof, production records, delivery information and evidence supplied.

Resolution
Where Printuvi is responsible, we will seek an appropriate remedy in accordance with the applicable contract
and consumer law.

Customer cooperation
Customers should provide reasonable information and, where necessary, allow Printuvi a reasonable
opportunity to inspect or assess the product.

Escalation
If the complaint cannot be resolved through customer service, the parties may consider appropriate external
dispute or legal mechanisms available under Irish law.