Use the relevant current published Logistics policy and ask human support about a specific booking, dispute or compliance issue. This FAQ does not set a cancellation fee, confirm insurance cover, approve prohibited cargo or give personal tax/legal advice. Resolve essential questions before booking.
Where can I ask about cancellation, insurance, prohibited goods or tax reporting? Read More »
Read the current published Logistics Privacy Policy and the notice shown for the feature you use. OCR, maps, storage/offload and communication providers depend on the operator’s actual configuration. Do not infer a private bucket, a provider location or a retention period merely from a plugin name.
Where are my uploads and personal data processed? Read More »
The platform records request states for review, and specific obligations or active matters can require human assessment. Ask privacy support for the reason and the applicable process. The AI cannot make a final legal determination or promise immediate erasure of every record.
Why might deletion or a privacy request remain pending? Read More »
Use the authenticated privacy/account deletion controls or the official web deletion route. Follow the displayed confirmation and review process. Uninstalling Android does not delete server-side account records, and a pending request is not a completed deletion.
How do I request account deletion? Read More »
Open Privacy & account controls and use the available data-access/export request options. The request is tied to the authenticated account. Read the confirmation and status; recorded or pending means the request exists, not that every action has already been completed.
How do I request my account data? Read More »
No private price negotiation is part of the marketplace workflow. WhatsApp, where configured and opted in, is intended for permitted operational updates such as active-job communications. Availability and actual message delivery depend on provider setup; use structured offers for price decisions.
Can I use WhatsApp for price negotiations? Read More »
The registration flow separates optional marketing preference from required service/legal steps. Read the available communication controls and change optional preferences through your account. Operational messages about a job or security can serve a different purpose from promotional messages.
Are marketing messages required to use the platform? Read More »
Acceptance depends on the active, versioned requirements configured for the relevant action. Read the linked current document and declaration before agreeing. A changed page selection or an old acceptance record should not be assumed to cover every new policy version.
Will I be asked to accept updated policies? Read More »
Android registration is blocked when the required Logistics Terms and Privacy pages have not been published and assigned. This is an administrator configuration issue. Contact support; do not accept an unrelated printing policy or bypass the legal check.
Why is registration unavailable because policies are missing? Read More »
Use the Logistics legal links and the policies presented in registration, account or a booking action. The Android source reads configured published Logistics policy pages inside the app. Printing/shop terms are a separate policy set and should not be substituted for the Logistics documents.
Where do I find the current Logistics terms and policies? Read More »
