Logistics Help Articles

No. Continue with the original account and check its profile, document and verification statuses. Duplicate accounts can make review harder. If you selected the wrong role or cannot access the application, ask human support to review it.

Use the official Forgot password link from the Logistics sign-in screen. Follow the reset message sent to the account email address. The Android source opens the website recovery flow. Support should not ask you to send a password or a reset code in ordinary chat.

Check the account email or username, password, network connection and installed app version. Use the official password-reset route if needed. Repeated attempts may be rate limited. Report the displayed error to support without sharing passwords, recovery codes or authentication tokens.

Check that the email address was entered correctly and inspect spam or junk folders. Use the verification or password-reset option offered by the platform. If delivery still fails, contact support with your account email and the time of the attempt. Never send your password.

Email verification is part of onboarding and is checked before new carrier assignments. Open the genuine verification message and complete its link. A successful registration screen does not mean email verification, driver approval or vehicle approval is complete.

Prepare your name, an email address you control, business or legal name, and the business/contact details requested on the form. Complete the role-specific fields accurately. Android registration requires a password of at least ten characters; the web registration flow can use an emailed password-setting link.

Use only the official store link supplied by Printuvi Logistics (DFM) Digital Freight Marketplace. This help pack has not verified a public Google Play listing. If no official link is available, contact support or use the web platform. Do not install an APK from an unknown sender.

Use your existing Logistics login rather than creating a duplicate account. Web and Android connect to the Logistics backend, but their controls are not identical. Confirm that your installed app version is supported and use the account with the correct role.

Choose shipper if your business needs goods transported. Choose the driver or carrier option if you intend to carry goods using an eligible vehicle. Driver and carrier describe the transport-provider side of this platform; they are not a substitute for a shipper account.

Printuvi Logistics (DFM) Digital Freight Marketplace is the platform brand operated by Printuvi Limited, Ireland, under the business name Printuvi Logistics. The platform name and its ™ brand designation are separate from the legal company and trading name; no registered trade mark status is asserted. The Print & Branding shop is a separate service under the same company.